Is trust really required to be an effective leader Literature review - 1

Is trust really required to be an effective leader - Literature review Example Trust in management: the role of employee voice arrangements and perceived managerial opposition to unions Trust in management is an element that is critical for an organization to foster. Trust has been found to contribute positive attitude towards valued work behaviors, and behavioral citizenship to the organization. (Dirks and Ferrin, 2002). Cooperation is a judging key element on how the employees relate with the management. The study is about the relationship between the voice of the employee arrangement and the trust of the employee in management. The literature of the employee relations and the social exchange theory is what brings the voice arrangements in an organization. The article also looks on the higher side to examine the EVA and the trust of employees in management relationship. EVA forms one means of participation and involvement and form part of HR practices and policies of an organization. (Tzafrir et al., 2004). The context of the national rela tion of employment is critical any relationship evaluation between trust and EVA given the mimetic and the normative pressures the actors are placed on. (Boxall and Purcell, 2011). In conclusion to this article, Union voice which is the provision of a two-way communication between the employees and management through the presence of a union which is incorporated with trust in the work place. Trust and quality management: Perspectives from marketing and organizational learning In this article trust as a concept is elaborated by comparing with quality management of traditional value. Organizational learning and marketing relationship are the bases of approaching trust in this area where it is a frequent element. The purpose is to create a trust framework based particularly on organizational learning and marketing relationship. Trust has been importantly recognized as a concept in marketing relationship. As trust is component that is more important in every

Philosophy of Professional Nursing Essay Example for Free

Philosophy of Professional Nursing Essay Nursing as a profession includes a comprehensive strong set of principles, which should be understood and learned by each person, who decides to work in this field. Nursing philosophy, in my opinion, is not merely a philosophy of carative process, but also specific view on the patient. The present paper is designed to discuss my own approach to my profession and the related beliefs. Nursing first and foremost refers to health care, so the major value in this profession is health. I define this term as a state of physical, psychological and spiritual well-being. Individuals not always pay attention to their health, even though it substantially influences the quality of human life, so competent specialists are needed to help them understand the importance of health and lead them on their paths to positive individual and social functioning. As a nurse, or health care provided, I normally use Dunn’s approach to health as to maximum wellness, which can be described as â€Å"integrated method of functioning which is oriented toward maximizing the potential of which the individual is capable within the environment where he is functioning† (Smerke, 1989, p. 154). Individuals tend to engage in energy exchange with their environment and also seek to achieve balance in this process, or simply adapt to the environment. Although individuals strive to achieve balance and maximum functional status, they also actively seek new experiences that may disturb their balance at least temporarily† (Smerke, 1989, p. 155). This means, it is also important to deal with the roots of health dysfunctions such as lifestyle, habits, negative influences of the closest environment, job stress and so forth – I believe, each nurse is supposed to provide recommendations concerning the elimination or minimization of negative external influences and the development of healthy lifestyle, which increases productivity and both physical and psychological balance. Thus, it is necessary to take a holistic approach to health (Andrews and Amphlett, 1995), which would include both the satisfaction of health-related needs and attention to the patient’s individuality, as the final goal of nursing is the maximization of well-being. Speaking about the view on client within the philosophy of professional nursing, it is important to note that the patient â€Å"is a human being who has dignity, worth and the right to quality nursing care delivered with competence. The nurse practices with compassion and respect for the dignity and uniqueness of every individual with attention to the cultural and ethnic diversity of patients and their significant others† (Smith, 1995, p. 11). Individuals operate in dissimilar environments, so different issues might influence their health. Attentive listening and compassion within the basic nursing care might have really therapeutic effects, which will appear motivating to both nurse and health care service user. In addition, mutual understanding between the patient and the nurse are necessary to develop a true partnership in the relationship (Andrews and Amphlett, 1995), this aspect especially relates to the work with children, who often have fear of health services, hospitals and specialists in the corresponding uniform and thus refuse to cooperate. The respect for patient’s dignity includes non-judgmental approach to the client’s lifestyle and cultural sensitivity. The nurse is not entitled to be a spiritual teacher, and should be tolerant enough to avoid accusing patients of their health problems, such professionals, as I believe, should rather inspire patients to develop healthy habits rather than demonstrating strong dissatisfaction. Nurse’s role is not limited to the assistance in carrying out doctor’s orders, as they are often supposed to make their own decisions, as the number of unpredicted and unexpected situations is huge in the sphere of health care. I deem, nurses should also be advocates for patients, as they deal with service users much more closely than doctors and thus are welcome to suggest certain changes in the process of health care and discuss them with therapists (for instance, therapists not always notice that patients also require professional psychological counseling, so nurse should not hesitate to talk about this situation). I believe, nurses should also provide counseling in health care and, being prepared for work in the globalized society, they should take into consideration the client’s cultural background and their personal values, through which it is easier to articulate the necessity of adherence to certain recommendations. Furthermore, globalization also determines the need for social activity among nurses, as wellness and well-being might be threatened by dissatisfactory living conditions like poverty, against which they are encouraged to act, creating unions and associations. Working in health care teams, nurses also act as managers and team leaders, with respect to their competencies and skills. In the modern society, nursing should rely upon the specialist’s professionalism, or the ability to use the skills, learned in the course of education, depending upon the situation. Professionalism also involves the responsibility for human life and health (Smith, 1993), as nurses often have much freedom in health services and thus should be flexible enough to apply the knowledge of various disciplines where they are relevant. I believe it is also necessary to renew and enrich the knowledge; for his purpose, nursing includes the research of professional literature. To sum up, my own philosophy of nursing was developed to great extent owing to education (including self-training), as it was necessary to find out more about different approaches to health care and select the set of principles, with which I am completely consistent and to which I can adhere as a specialist. My philosophical views, as one can conclude, are comprehensive, as I take into consideration such issues as holism in health care, professional contact with patients, nurse’s roles, multiculturalism and research.

Five Forces Analyses Of Fulham Football Club Marketing Essay

Five Forces Analyses Of Fulham Football Club Marketing Essay If existing competition is interpreted as simply emanating from other Premiership football clubs, then it is unlikely that customers will shift their support en masse to a competitor, such as London neighbours Chelsea FC. Despite the fact that some fans do attend both grounds, football is one of those products, where, what Brassington and Pettit term competitive marketing, in which promotion deliberately compares products (i.e. a BMW with a Mercedes) is inapplicable. (Brassington and Pettit 2005: p.306) Threat of New Market Entrants Similar considerations as above apply in this respect. There have been instances of new entrants competing for local market share, such as the case of MK Dons and Wimbledon AFC. However, that situation arose out of a particular set of circumstances, (i.e. control of business premises) rather than a straightforward competitive proposition. Power of Suppliers In common with all other UK businesses, Fulham FC will enter a new and more hostile environment in January 2011, when the VAT rate rises to 20 per cent. Fulham will also have to contend with inflation in its business-to-business transactions, i.e. those with building contractors, caterers, transport and hospitality service providers, insurers, utilities providers, communications and administrative contractors, security providers, and the police service. However, the Clubs principle suppliers are its contracted players and there is little to suggest that they are prepared to reduce their fees, rather player wages increase year on year. Bargaining Power of Buyers This could be a major threat to Fulham FC, in the short, medium and long term. As discussed above, the impending introduction of VAT must be regarded as exerting a downward pressure on consumer demand. Although it only represents a  £0.50p increase on a  £20 ticket, the real effect of the rise upon actual consumer demand should be viewed holistically. Fulham supporters will be paying 2.5 per cent more for all of their discretionary living expenses, with a commensurate reduction in their disposable income. If buyers (supporters) stop coming to games Fulham FC will be forced to reduce prices. Threat of Substitute Products A major consideration for Fulham FC, substitutes from outside of football may become significant, especially if alternative sports and leisure offerings were available at a competitive price. This should be considered a proportionate rather than total threat; if, for example, a percentage of football supporters switched to an attractive new product, such as basketball, ice hockey, speedway, or similar, it could impact negatively on club revenues, rather than eliminating them. 1b The Major Points for Consideration for Success in the Football Industry? It may be argued that the most important point for consideration in the success of a football business is liquidity and/or capitalization. It is definitely the case that the best-financed clubs often have the most realistic prospects of winning major trophies. In recent years such investment has become associated with the chairmanship of super-rich entrepreneurs such as Abramovich at Chelsea, and Fayed at Fulham. The latters support of the club even included the opening of a concessionary outlet on the fifth floor of his Harrods store in Knightsbridge. (Brennan et al. 2003: p.229) However, as the Financial Times indicates, dependence upon a wealthy benefactor implies contingent risks, especially if supporters are expected to replace such capitalization on the departure of the former. (Kavanagh 2010) In May 2010, Fayed sold the Harrods store to Qatar Holdings for a reported  £1.5 billion. (Arnold and Rigby 2010) Earlier meetings between Fayed and Lakshmi Mittal prompted speculation that a sale of the heavily indebted Fulham club was immanent. (Smith 2005) The important point here is that, as elsewhere, Fayeds capitalization of the club is secured through debt, a liability which would remain, should he depart. (Buhler and Nufer 2010: p.9) 2 The cost of Premiership players is constantly increasing and yet Fulham must continue to purchase strong international players if it is to continually improve. Fulhams wage/turnover ration is reputed to be around 120 per cent for the 2000 season. In what areas should Fulham Football Club focus its revenue generation activities so that it covers its costs in the longer term? Brennan et al point out; the rationale of footballs primary consumers (i.e. ticket-buying supporters) cannot be analyzed through conventional marketing considerations, since consumption of football is mediated through a variety of non-commercial criteria. Moreover, since the core product is the game itself, Fulham cannot avoid investment in the requisite skills base. (Brennan et al 2003: p.229) Since the Club cannot capitalize its skills-base (i.e. playing and managerial staff) to the extent of the top Premiership clubs, it must pursue the CRM (customer relationship marketing) strategy already adopted. As Brennan et al. express it, †¦since marketers cannot influence the outcome of the game†¦emphasis should be placed upon†¦an offering that†¦extends to an overall package built around the game. (Brennan et al. 2003: p.230) However, as Hooley et al. indicate, effective marketing and segmentation can only succeed if there are commercially significant differences within the customer base. (Hooley et al. 2004: p.271) It cannot be assumed that Fulhams 1999 market research based on an 800-strong participant sample provides enough data about these. (Brennan et al. 2004: p.232). It should therefore commission contemporary market research within a larger sample, i.e. at least 5,000 participants or 25 per cent of aggregate attendance. This data should then be use to Concentrate on developing a CRM (customer relationship marketing) approach with existing customers, through personalized e-commerce, loyalty and reward schemes etc. Their continued support will secure a stable income in the long term, and this is vital, even if it is at a reduced level. As Christopher et al. indicate, in mature markets featuring intensifying competition, existing customers imply less costs and are therefore more profitable to sell to. (Christopher et al. 2002: p.46) Hasten the development of its youth academy output and attempt, wherever possible, to engineer advantageous contractual conditions with players. This could also be used to enhance Fulhams Corporate Responsibility profile, in support of a cause-related marketing approach. (Pringle and Thompson 1999: p.xix) Continue to develop the Fulham Business Club as a means of partnership and investment with local and national businesses. As the Club states The objectives of the business club are straightforward to provide a framework for Fulham supporters in business to come together on a social and informal basis. (Fulham FC 2010) This should nurture what Buhler and Nufer term an industrial marketing perspective, †¦concentrated towards strong, lasting relationships. (Buhler and Nufer 2010: p.22) Concentrate on diversification essential to club revenues, as Brennan et al indicate. (2003: p.236) Since 2009, Fulham FC has been in partnership with Fenway Sports Group, owners of the Boston Red Sox baseball team. This pairing was regarded by many as unorthodox; the Red Sox are a leading US baseball side, whilst Fulham, although in the Premiership, cannot be regarded as falling into the equivalent category in English football. This stands in contrast to the earlier partnership between Manchester United and the New York Yankees. However, a spokesman for the Boston team asserted that Craven Cottage is 150 years old and Fenway Park is almost 100 years old. Both clubs have strong heritage and strong local ties in the cities in which they play. (Garrahan 2009) The arrangement allows Fenway to benefit from the growing American interest in the English Premier League; it has even been suggested that Premiership games could be played in Boston. Meanwhile, Fulham benefits from Fenways established marketing of sports in the US, a largely virgin market in comparison to UK/Europe. The important point here is that this partnership could yield valuable new market shares in the US if the Fulham/Fenway partnership succeeds, increasing revenue and profitability accordingly. 3 Fulham has a relatively low fan base and a ground capacity that is currently hindered by the need to obtain planning permission approval. How important are the fans in the generation of revenue? Why couldnt Fulham simply focus on television spectatorship? Fulhams ground capacity is low by Premiership standards, with a 25,700 capacity, including provision for 6.500 away fans. (Fulham 2010) However, an over-reliance on television revenues might expose the Club to a loss of revenue as prices rise. Even before the forthcoming VAT increase, British Sky Broadcasting has raised both the wholesale and retail prices. (Fenton 2010) In addition from January 2011, pay-per-view subscribers will begin to pay VAT at 20 per cent. The precise effects of this are unpredictable, but precedents elsewhere suggest weakening consumer demand e.g. the German Bundesbank calculated that a VAT rise in 1997 depressed domestic private consumption by 0.5 over the succeeding decade. (Unattributed 22.7.10) The important point here is that pay-per-view subscriptions nor match attendance represent a recession-proof source of income. On this basis alone, over-reliance on TV receipts is a risky strategy. Also in football marketing generally, it is not the case as Porter argued that a †¦firm gains competitive advantage by performing strategically important activities more cheaply or better than its competitors. (Christopher et al. 2002: p.121) Physical and televised spectatorship cannot be entirely divorced; there is a relationship between the two. Television spectators derive their appreciation and enjoyment of the game partly through the visual and aural stimulus of the crowds behavior at the ground, as well as the uncertainties inherent in the game itself. (Brennan et al. 2003: p.230) Half-empty and quiet grounds, therefore auger badly for the uptake of pay-per-view. It must also be considered that even neutral supporters hold in high appreciation, highly charged grudge-match atmospheres. It must also be remembered that, in the specific business scenario of English Premiership football, increased revenue is not the panacea which the question seems to suggest, since it would not necessarily lead to increased profits. Essentially, Fulham cannot escape the effects of what independent observers term the dysfunctional business model of the English Premier League, in which †¦clubs are continually driven to maximize wages rather than profitability. (Kavanagh 2010) As the Financial Times reports, Premier League wage inflation during the 2008-9 season was 11 per cent; a  £39 million increase in club revenues was dwarfed by a  £132 million rise in total wage costs. At  £1.3 billion, these accounted for 67 per cent of revenues. (Kavanagh 2010) What this means is that increased revenue, whether derived from ticket receipts or TV revenues, would undoubtedly be taken into account by players agents when negotiating future contracts and salaries. Therefore in relative terms, Fulham FC might be no better off. Fulham might also realise profits through marketing the output of its youth academy. However, the professional services group Deloitte reported that transfer expenditure was down 22 per cent to approximately  £350 million in 2010, compared to  £450 million in each of the previous years. Moreover, much of the 2010 total (40 per cent) is accounted for by the  £115 layout of Manchester City. (Blitz 2010) As a Deloitte spokesman put it †¦an absence of new owners and clubs striving to improve their financial balance has diminished the vibrancy of the transfer market. (Blitz 2010) It must also be borne in mind that Premier League rules now limit the overall size of first team squads to 25 players, of whom the overseas contingent must be no greater than 17. (Blitz 2010). To date however has had little impact on the domestic-overseas balance: accountants Grant Thornton reported that only 16 per cent of 2009-10 expenditure was on home-grown players, 20 per cent down on the previous years figures. (Blitz 2010). As one Financial Times commentator puts it Fulham have several advantages over Chelsea their tickets are cheap and easy to get hold of, their ground is picturesque and closer to my house, and their supporters unlike Chelseas thuggish, hyped-up followers are amiable and philosophical. (Rachman 2009) However, as suggested above, it is this exclusivity and character which may limit the scale ability of the brand; if it starts trading down to a wider but less stereotypically Fulham type of fan, its brand equity may be diluted. As Brennan et al. indicate The role of the brand is to act as an important link that brings the club, supporters and potential sponsors together. Building a brand that emphasises values is important to the supporters and other stakeholders alike†¦ (Brennan et al. 2003: p.240) Furthermore, there are inherent dangers in the categorisation of consumers into convenient segments. As Brennan et al. also argue Individualism is becoming increasingly important in society and paramount to ones sense of self†¦ therefore †¦Classifying supporters on the basis of their supposedly homogeneous behaviour may not serve any real purpose. (Brennan et al. 2003: p.236) As discussed above, contemporary market research data must be secured to establish a viable segmenting strategy in contemporary terms. In conclusion Fulham cannot focus solely on television spectatorship as revenue generation is directly linked to the fans, an empty ground will lead to lower Television viewers and lower television viewers means less people likely to become Fulham fans who aspire or wish to watch live games at Craven Cottage, Fulhams home ground, which in turn negatively affects all other revenue generating elements like merchandising etc.

Muhammad Ali Essay -- Sports American History

Muhammad Ali Cassius Marcellus Clay Jr. later known as Muhammad Ali, was a black boxer, and was proud of it. Many African Americans were ashamed of their color, but Ali was different. He was the first boxer to win the Heavyweight Championship 3 different times. He had a great personality and was liked by the people. During his life, he made big decisions that changed the course of his life completely. Muhammad Ali's journey through life was a great inspiration for African American people, but Ali himself deserves the admiration of everyone. Muhammad Ali was a man made to box. He had a great career before him since he made his first professional fight under President Eisenhower presidency. His Professional Career was really impressive. His had a great balance and was able to move his hands and feet in great speed and coordination. Ali was said to dance in the ring while destroying his opponents. Ali started fighting at a very short age, and his first teacher was Joe Martin (Hauser 18). Through hard work and discipline, he became a professional fighter and eventually the Heavyweight champion of the world. Although he lost the title twice, he regained it three times, putting him in the history books. His boxing career was put to an end when he started suffering from Parkinson's disease. This was the end of his boxing, but his greatness will never die. Muhammad Ali was not the kind of person that gets taken away with fame and money. He is a simple, unsophisticated person with a very loving heart, and very determined (Hauser 186). He did not care much about himself, he enjoyed making people happy. While training, he let people come and see him, charging them to see the show. Doing so, he earned about $1000 a day. After the ... ...ons give us all an example of what it is to really believe in something and risk loosing it all for doing what is right. Ali's actions and decisions showed us he was not afraid of failure. His tranquility and determination made some people admire him. He made his decisions and stuck to them. Like he said, "And now the whole world knows that, so far as my own beliefs are concerned, I did what was right for me" (Hauser 172). Works Cited Bingham, Howard. Face to Face with Muhammad Ali. Reader's Digest. Dec. 2001: 90-97. Ebony Magazine http://www.Ebony.com Hauser, Thomas. Muhammad Ali: His Life and Times. New York, NY, Bantam Books, 1991 Works Consulted Tyers, Kathy. Muhammad Ali: The Greatest. San Mateo, Ca, IDG Books World Inc.1995 Muhammad Ali Definition of a champ http://www.DefinitionofaChamp.com Jet Magazine http://ww.JetOnline.com

A High School Students Opinion of Poetry :: Education Poetry Poems Essays

A High School Student's Opinion of Poetry Students’ opinions of poetry are very important to consider when planning how to cover poetry in the classroom. In this article, Jon C. Mladic and Douglas R. Pietrzak surveyed a high school creative writing class in Normal, IL (grades 10-12) about their opinions of poetry. They created an extensive survey concerning the students’ opinions and experiences with poetry as well their preferences for instruction. They also interview the teacher of the creative writing class in order to gather her opinions. Mladic and Pietrzak found that surveying students in creative writing classes can be very useful for any class. Students stated that it was especially dificult to write on command and that the environment of the school was not particularly conducive to writing. Students that were inclined to write on their own often cited writing as a means of self-exploration and they felt as if the environment of the school was not fitting for this purpose. In this article, Mladic and Pietrzak discuss a list of possible adjustments that could be made to the classroom to help the students feel more comfortable expressing themselves through writing, but insist that a writing classroom should be individually adapted to the unique members and interests of each classroom. Poetry as a means of self-expression has a wide-range of possible uses outside the English classroom as well that can be very beneficial for students’ personal and social development. Introduction This study is concerned with students’ opinions and knowledge of poetry so that the teacher can best adjust the classroom atmosphere to encourage student writing and creative exploration. Poetry as a topic for high school students is full of misconceptions and stereotypes. Therefore, since high school students tend to have little exposure to poetry – especially writing it – it is very important for the teacher to be sensitive and understand the dynamics of the classroom so that they are able to inspire students to feel comfortable with poetry. Poetry can be a very powerful tool of self-expression and self-exploration for students. Research Questions Essentially we have one research question: What opinions do high schools students have when approaching poetry? This question, however, led to a number of other questions. How can the classroom be adjusted to best fit your approaches towards writing? What topics do you write about in poetry? What is students’ prior knowledge of poetry?

Essay --

Overcome Dyslexia and Become a More Comprehensive Reader Reading comprehension is a skill that has to be learned by most of the population. This includes adults that have been reading for many years. There is a difference between reading and reading comprehension. Read is defined as, â€Å"to look at and understand the meaning of letters, words, or symbols† (Read, 2014). Comprehension is defined as, â€Å"the act or action of grasping with intellect† (Comprehension, 2014). Even as an adult, people may have difficulties with reading comprehension. There can be visual learning disorders such as dyslexia. There are many learning techniques and strategies that can negate or even overcome these visual learning disorders. This paper will discuss a few techniques and strategies that when used can improve reading comprehension such as vocabulary building, effective reading, and reading strategies. With these techniques the road block of dyslexia may no longer be an issue. Dyslexia Misconceptions of Dyslexia The largest misconception is that dyslexia changes the word to read backwards in the reader’s brain. While this is one possible effect, dyslexia covers a wide range in the visual learning disorders. While dyslexia is not limited to a specific gender, race, or age group; it does tend to affect males more than females. Males make up 75 – 80% of people diagnosed with dyslexia (Chivers, 2006, p. 20). Dyslexia has various symptoms that can help diagnose children, students, and even adults. Identifying Dyslexia There are various symptoms that help identify dyslexia; such as poor reading and spelling abilities, switching the directions of letters in words, and problems building short-term memory (Thomson, 2009). There are many other sym... ...ed by most, and how dyslexia can cause problems with reading comprehension. It also discussed ways that we can mitigate these problems for dyslexic people, but these skills can and should be used by all learners. Reading comprehension is a perishable skill, one that if you don’t work on increasing your reading ability by building your vocabulary, learn to read effectively, or using the correct reading strategies for the type of reading material being studied will diminish. Even with the largest vocabulary, if the words are not understood literacy cannot be achieved. Literacy is the key to comprehensive reading. It also gave some of the tools for reading and understanding different types of literature and how to get the important information out of each one. Edmund Burk said â€Å"To read without reflecting is like eating without digesting† (Gallagher, 2003, p. 11).

Upward Bound

UPWARD BOUND I would like to work with upward bound this summer because I feel like it will be a great chance for me to meet new people and to start new relationships. I read one of the essay of a student that work with upward bound and he says that working with upward bound was one of the best things he ever did, his essay tell how he was anti-social and had little friends and how he didn’t like to talk to anyone well that kind of sound like me and I believe upward bound would help me just as much as I help.I would like to work with upward bound this summer because if I go home it will be hard for me I would have to find a job which I’m doing now and I would have to find some where to stay. And when I go home for some reason I find myself in trouble a lot. But the good thing about Jarvis I now know how to talk to people I know how to interact with people so working with the kids that’s coming in shouldn’t be hard for me. I believe I’m a likable per son I don’t like being in mess or with it, I play football and basketball so I know how to have fun and I’ll always have something to do.And this will also be a good chance for me to work and save up money for the 2013-2014 school years. I don’t mind the work I can do whatever asked of me. I never worked with the upward bound program but I would like to so I can have some experience with working this would be my first job at Jarvis Christian College and I will give all that I got to make sure that I do my best and to see it that all the workers do their best as well.I know how to listen and do what I have been told to do I don’t mind doing the job and know how to take orders from the leaders. In high school I was in JROTC so I know how lead and follow I can talk to the kids because I know how I want to be talked to but I also know how to get the point across without coming off rude. If I get the job I will do everything in my power not to let no one down I will work hard and the job that’s giving to me.With hopes of getting this job I’m giving my word that I do my best at the position I’m put at. Wanting to work knowing that this job can help me in more then one way I had to at least try to get it although I might not meet all the standers of getting the job I would really love working with the kids and I would really love working for the upward bound program.